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| 2002 | 2003 | 2004 | 2002 | 2003 | 2004 | 2002 | 2003 | 2004 | ||
| Statement | Item | Import | Import | Import. | Satis | Satis. | Satis. | Gap | Gap | Gap |
| Adequate financial aid is available for most students. | 17 | 6.40 | 6.47 | 6.49 | 4.38 | 4.46 | 4.44 | 2.02 | 2.01 | 2.05 |
| The amount of student parking space on campus is adequate. | 21 | 5.47 | 5.46 | 5.59 | 3.91 | 3.97 | 3.79 | 1.56 | 1.49 | 1.80 |
| There is an adequate selection of food available in the cafeteria. | 38 | 6.06 | 5.99 | 6.21 | 4.73 | 4.65 | 4.50 | 1.33 | 1.34 | 1.71 |
| Tuition paid is a worthwhile investment. | 66 | 6.50 | 6.54 | 6.52 | 5.07 | 5.14 | 5.03 | 1.43 | 1.40 | 1.49 |
| I am able to register for classes I need with few conflicts. | 34 | 6.37 | 6.42 | 6.44 | 5.29 | 5.21 | 5.17 | 1.08 | 1.21 | 1.27 |
| Billing policies are reasonable. | 11 | 6.06 | 5.90 | 6.10 | 4.82 | 4.79 | 4.85 | 1.24 | 1.11 | 1.25 |
| Library resources and services are adequate. | 18 | 6.03 | 6.09 | 6.06 | 4.92 | 4.92 | 4.83 | 1.11 | 1.17 | 1.23 |
| Channels for expressing student complaints are readily available. | 71 | 5.81 | 5.71 | 5.96 | 4.88 | 4.73 | 4.73 | 0.93 | 0.98 | 1.23 |
| Faculty provide timely feedback about student progress in a course. | 47 | 6.16 | 6.11 | 6.27 | 5.10 | 5.07 | 5.05 | 1.06 | 1.04 | 1.22 |
| Living conditions in the residence halls are comfortable (adequate space, lighting, heat | 23 | 6.42 | 6.33 | 6.40 | 5.43 | 5.28 | 5.23 | 0.99 | 1.05 | 1.17 |
| Financial aid counselors are helpful. | 5 | 6.13 | 6.07 | 6.22 | 5.01 | 5.11 | 5.11 | 1.12 | 0.96 | 1.11 |
| Financial aid awards are announced to students in time to be helpful in college planning. | 12 | 6.18 | 6.16 | 6.25 | 5.10 | 5.09 | 5.13 | 1.08 | 1.07 | 1.12 |
| I seldom get the "run-around" when seeking information on this campus. | 57 | 6.04 | 5.98 | 6.05 | 5.11 | 4.94 | 4.99 | 0.93 | 1.04 | 1.06 |
| The chapel program has enriched my college experience. | 82 | 6.05 | 5.94 | 5.97 | 5.33 | 5.03 | 4.93 | 0.72 | 0.91 | 1.04 |
| There are adequate services to help me decide upon a career. | 49 | 6.04 | 5.97 | 6.09 | 5.32 | 5.07 | 5.10 | 0.72 | 0.90 | 0.99 |
| Student activities fees are put to good use. | 73 | 5.95 | 5.84 | 6.00 | 5.06 | 4.98 | 5.01 | 0.89 | 0.86 | 0.99 |
| The college's location and surroundings have enhanced my overall experience. | 80 | 6.06 | 6.06 | 6.15 | 5.24 | 5.12 | 5.16 | 0.82 | 0.94 | 0.99 |
| Security staff respond quickly in emergencies. | 36 | 6.29 | 6.26 | 6.28 | 5.44 | 5.48 | 5.30 | 0.85 | 0.78 | 0.98 |
| Faculty are fair and unbiased in their treatment of individual students. | 25 | 6.39 | 6.40 | 6.46 | 5.61 | 5.53 | 5.49 | 0.78 | 0.87 | 0.97 |
| Residence hall regulations are reasonable. | 40 | 5.98 | 5.97 | 6.11 | 5.33 | 5.14 | 5.16 | 0.65 | 0.83 | 0.95 |
| The staff in the health services area are competent. | 15 | 6.07 | 6.12 | 6.17 | 5.32 | 5.20 | 5.24 | 0.75 | 0.92 | 0.93 |
| Freedom of expression is protected on campus. | 67 | 5.97 | 5.87 | 6.13 | 5.18 | 4.98 | 5.21 | 0.76 | 0.89 | 0.92 |
| Admission counselors accurately portray the campus in their recruiting practices. | 48 | 5.99 | 5.87 | 6.11 | 5.24 | 5.16 | 5.20 | 0.75 | 0.71 | 0.91 |
| Faculty take into consideration student differences as they teach a course. | 53 | 5.99 | 5.98 | 6.08 | 5.18 | 5.10 | 5.18 | 0.81 | 0.88 | 0.90 |
| Student disciplinary procedures are fair. | 63 | 5.93 | 5.86 | 6.08 | 5.43 | 5.15 | 5.19 | 0.50 | 0.71 | 0.89 |
| Being on this campus is contributing to my spiritual growth. | 74 | 6.60 | 6.50 | 6.51 | 5.91 | 5.66 | 5.62 | 0.69 | 0.84 | 0.89 |
| There is a good variety of courses provided on this campus. | 69 | 6.49 | 6.38 | 6.51 | 5.70 | 5.72 | 5.63 | 0.79 | 0.66 | 0.88 |