Student Satisfaction Inventory
Copyright 2002-2004, USA Group Noel-Levitz, Inc.

Fall 2002-2004 Houghton College Results

 Updated March, 2005

During the first semester of each academic year a sample of the Houghton College student body is asked to complete a Student Satisfaction Inventory provided by USA Group Nole-Levitz, Inc. 

There are 115 questions in the survey. Students are asked to rate each area using a 7 point scale.

If you wish to read the entire report, contact Diane Galloway (diane.galloway@houghton.edu) for a copy.


Highest Importance Scores 02-04|
 		 Highest Satisfaction Scores 02-04|
 Highest Gap Scores 02-04|   
Gaps of Highest Importance Scores 02-04|
 Lowest Satisfaction Scores 02-04|
 Lowest Gap Scores 02-04|


SSI Three Year Comparison 2002-2004 - Highest Satisfaction Scores
 
6.00 and above











2002 2003 2004 2002 2003 2004 2002 2003 2004
Statement Item Import. Import. Import. Satis. Satis. Satis. Gap Gap Gap
The campus is safe and secure for all students. 7 6.58 6.43 6.44 6.41 6.34 6.39 0.17 0.09 0.05
There is a commitment to academic excellence on this campus. 41 6.46 6.35 6.39 6.26 6.14 6.22 0.20 0.21 0.17
Nearly all of the faculty are knowledgeable in their field. 68 6.61 6.65 6.64 6.23 6.21 6.29 0.38 0.44 0.35
I am able to experience intellectual growth here. 39 6.61 6.60 6.59 6.19 6.13 6.19 0.42 0.47 0.40
The college's faculty are of high quality. 83 6.63 6.61 6.63 6.18 6.15 6.23 0.45 0.46 0.40
My academic advisor is approachable. 6 6.48 6.42 6.44 6.13 6.10 6.02 0.35 0.32 0.42
Males and females are treated with equal respect on this campus. 77 6.45 6.43 6.37 6.10 5.97 5.97 0.35 0.46 0.40
This campus provides adequate opportunities
 for involvement in ministry.		 78 6.17 6.16 6.10 6.10 6.06 6.11 0.07 0.10 -0.01
On the whole, the campus is well-maintained. 72 6.17 6.06 6.22 6.05 5.98 5.94 0.12 0.08 0.28
It is an enjoyable experience to be a student on this campus. 29 6.58 6.58 6.60 6.04 5.90 5.89 0.54 0.68 0.71
The campus staff are caring and helpful. 2 6.44 6.37 6.46 6.03 5.94 5.96 0.41 0.43 0.50
Students are made to feel welcome on this campus. 45 6.35 6.31 6.30 6.02 5.92 5.85 0.33 0.39 0.45
My academic advisor is knowledgeable about requirements
in my major.		 33 6.49 6.48 6.56 6.01 5.97 5.98 0.48 0.51 0.58
My academic advisor is concerned about my success
as an individual.		 14 6.34 6.35 6.34 6.00 5.88 5.83 0.34 0.47 0.51
This institution has a good reputation within the community. 51 6.11 6.06 6.13 6.00 6.01 5.97 0.11 0.05 0.16
The instruction in my major field is excellent. 16 6.67 6.69 6.70 5.99 6.01 5.99 0.68 0.68 0.71
The content of the courses within my major is valuable. 8 6.68 6.71 6.66 5.99 5.95 6.01 0.76 0.69 0.65

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SSI Three Year Comparison 2002-2004 - Lowest Satisfaction Scores
 
Below 5.02














2002 2003 2004 2002 2003 2004 2002 2003 2004


Statement Item Import. Import. Import. Satis. Satis. Satis. Gap Gap Gap


The amount of student parking space on campus is adequate.
 21 5.47 5.46 5.59 3.91 3.97 3.79 1.56 1.40 1.80


Adequate financial aid is available for most students.
 17 6.4 6.47 6.49 4.38 4.46 4.44 2.02 2.01 2.05


There is an adequate selection of food available in the cafeteria.
 38 6.06 5.99 6.21 4.73 4.65 4.50 1.33 1.34 1.71


Channels for expressing student complaints are readily available.
 71 5.81 5.71 5.96 4.88 4.73 4.73 0.93 0.98 1.23


Library resources and services are adequate.
 18 6.03 6.09 6.06 4.92 4.92 4.83 1.11 1.17 1.23


Billing policies are reasonable.
 11 6.06 5.9 6.10 4.82 4.79 4.85 1.24 1.11 1.25


There are a sufficient number of weekend activities for students.
 42 5.56 5.54 5.62 4.71 4.73 4.88 0.85 0.81 0.74


The chapel program has enriched my college experience.
 82 6.05 5.94 5.97 5.33  5.03 4.93 0.72 0.91 1.04


I seldom get the" run-around" when seeking information
 on this campus.
 57 6.04 5.98 6.05 5.11 4.94 4.99 0.93 1.04 1.06


Student activity fees are put to good use.
 73
 5.95
 5.84
 6.00
 5.06
 4.98
 5.01
 0.89
 0.86
 0.99



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