Financial Aid

5 = very satisfied; 4 = satisfied; 3 = neutral/no opinion; 2 = not satisfied; 1 = very dissatisfied
 
 
 

	5	4	3	2	1
Financial aid package 1996-97 ave. = 3.87, std. dev. = 1.09  1997-98 ave. = 3.73, std. dev. = 1.02  1998-99 ave. = 3.60, std. dev. = 1.09 1999-00 ave. = 3.36, std. dev. = 1.14 2000-01 ave. =3.58, std. dev. = 1.14	31%  22%  22% 16% 22%	43%  43%  38% 35% 39%	08%  23%  22% 23% 18%	15%  08%  15% 21% 16%	02%  04%  03% 05% 05%
Timely service 1996-97 ave. = 4.09, std. dev. = .97  1997-98 ave. = 3.75, std. dev. = 1.05  1998-99 ave. = 3.81, std. dev. = 1.08 1999-00 ave. = 3.71, std. dev. = 1.11 2000-01 ave. = 3.91, std. dev. = 1.05	39%  26%  31% 29% 35%	41%  40%  35% 31% 35%	12%  22%  20% 26% 17%	06%  08%  12% 10% 12%	02%  04%  02% 04% 01%
Understanding financial aid and billing processes 2000-01 ave. = 3.87, std. dev. = 1.02	30%	40%	20%	08%	02%

 

Comments:  (representative comments)

 
• The financial aid department has been helpful and able to adequately answer my questions.
• They were very prompt in answering our questions.
• Everyone has always been more than helpful in answering any questions.
• Try to make tuition more affordable with more scholarships- for music students we think it would be more fair to give more scholarships instead of the one big one that you do.
• Whenever we called, the financial aid person was out.  We canít afford to send our daughter here for four years because of the cost of loans when she finishes.  If she ended up with $40,000 in loans, how could she go into the mission field?  Also, she is a third generation Houghton student.  Why is there no aid for that?  Houghton prides itself in its generational students.
• We received very little/none compared to what he was offered at other colleges.  I feel he should have qualified academically and athletically for something, especially when you compare with what others received.
• Unless you are divorced and destitute there is no real financial aid package
• I received a lot less in financial aid than other schools that I applied to offered me (based on percentage overall cost covered.)
• It would be nice to get the financial aid packages earlier.  The out-of-pocket expenses are higher than they are for some Christian colleges.
• Because Houghtonís tuition is so high and will increase, the financial aid package means little to nothing.