HOME | ACADEMICS | ADMISSION | SPIRITUAL LIFE | CALENDAR | LIBRARY | SPORTS | GIVING | EMPLOYMENT | WEB MAIL


 

Phones
IP 601
IP 501
IP 301
Budgetone
Eyebeam
 
Voicemail
Web Access
VOIP FAQs
 
 Budgetone
Topics

Call Hold and Resume
Placing a Call on Hold:
During the call, press the Hold key.  

Retrieving the Call
Press Hold key.
 

Call Park

Parking a Call:
During a call, press Transfer.
Dial your assigned park number followed by # or Send.

Retrieving a Parked Call:
From Dial *4 followed by your park number.

Multiple calls can be parked to a single park number. Calls are retrieve in the same order that they were parked.

Conferencing
Creating a Conference Call:
A conference may be created with two other parties using your phone's conference feature. Place a call to the first party.
Press the Conference key (original party will be placed on hold).
Dial the second party.
Press the Conference key when you are ready to merge the calls.
 

Forwarding
Activating Call Forward:
Calls may be Forwarded (diverted) to another extension by doing as follows.
Lift the handset and dial *72.
You will hear a tone.
Enter the extension where your calls will be forwarded followed by # or SEND.
You will hear a confirmation tone..
Hang up.

Deactivating Call Forward:
To turn off call forwarding:
Life the handset and dial *73.
Wait for the confirmation tone, then hang up.
 

Redial
Redialing Your Last Call:
Press the Send/Redial key.
 

Transferring
Announced Transfer:
During a call, press Flash.
Dial the party to whom you wish to transfer followed by # or Send.
Announce who you are transferring.
Press the Transfer key to connect the two parties.
*You can cancel a transfer by pressing Flash.


Blind Transfer:
During a call, press Transfer.
Dial the party to whom you wish to transfer followed by # or Send.

Transferring Directly to Voicemail:
During a call, Transfer.
Dial 8, followed by the party's extension, followed by # or Send.